Frequently asked questions
If your question is not here, message us — a person answers.
How do I book a room?
Open the property you want and tap "Check availability". That starts a WhatsApp conversation with us, where we confirm the room is free for your dates and connect you with the property. There is no booking form to fill in.
Does it cost anything to use this site?
Browsing is free — every listing, photo and price, with no account to create. When you book, we add a 6% service fee on top of the room price, shown separately before you commit and payable only once the property confirms. Nothing is charged if they cannot take you.
What is the service fee, and who gets it?
It is 6% of the room price, added on top, and it is what pays for the platform. The property receives 100% of the rate they set — the fee is never cut out of their money, which is the whole difference between us and a site charging hotels 10–25% commission. One flat rate for everyone: no tiers, no seasons, no optional programmes that quietly raise it later.
Why book here instead of just turning up at the hotel?
Because turning up is a gamble and booking is not. When you book, the property confirms in writing that they have your room for your dates, you get a reference and your own page for it, and you can cancel free within 24 hours if that is more than 48 hours before check-in. If they go quiet, we chase them — you are not left calling a number nobody answers. Walking in gets you none of that, and if they are full you are back on the road looking. The 6% is what that costs, and you owe it only after they say yes.
Are the prices accurate?
They are the rates we recorded when we last visited or spoke to the property, shown as a range across room tiers. Hotels do change prices — especially over holidays and events — so treat the range as a reliable guide and confirm the exact rate when you message.
Are these listings real, or scraped from somewhere?
Real. Someone from our team visited every property on this site, took the photos, and recorded the room types and prices. A property stays hidden until we have been there.
When do I pay, and what do I pay for?
Nothing is charged when you send a request — a property can still decline, and you owe nothing if they do. Once they confirm, our 6% service fee becomes payable by MoMo, and the room itself you settle with the property directly on their usual terms. We are building room payment online too; until it is properly tested we would rather not put that money through something half-finished.
Why are there no reviews on some properties?
We only publish reviews from people who actually stayed somewhere after finding it through us, and we launched recently — so there are very few so far. We would rather show none than pad the page with reviews we cannot stand behind.
Do you cover anywhere outside Buea?
Not yet. Buea is where we can genuinely visit every property and keep the details current. Limbe is next once Buea is complete.
I run a hotel — how do I get listed?
Message us on WhatsApp. We come to you, photograph the property and record your room tiers. Everything here is free for hotels — no fee, no commission, no contract, and no end date. Your listing, your bookings, your arrivals, your guests' numbers, your monthly figures, live availability and Swift Desk — the front desk your staff run from their own phones — all of it, at no cost. We do not take a cut of your room price and we never will; guests pay us a small service fee on top of your rate, which is how this is paid for. You are not being sold anything.